Welcome to Citizens Advice


Citizens Advice Leiston, Saxmundham and District remains open.

Advice will continue to be given by

 Phone – 01728 832193 or Suffolk Adviceline - 0300 330 1151

(Leiston office – Monday, Tuesday, Thursday, Friday 10-2)

 National Advice line – 03444 111 444

( Monday to Friday 9-5)

 Help to Claim – 0800 144 8 444

(new Universal Claim applicants – Monday to Friday 8-6)

 Email – supervisor@leistoncab.cabnet.org.uk

 Post – 14 Colonial House, Station Road, Leiston, IP16 4JD

However, face-to-face advice is suspended from today.

We apologise if you have come here today expecting to see someone to discuss your issue, but we are taking precautions for your health and

the health of our staff and volunteers.

We will still be able to help you if you ring, email or send us a letter and as soon as we are able, we will reopen our face-to-face advice service.

Citizens Advice Leiston, Saxmundham & District is an independent charitable organisation that helps people resolve their problems by providing information and advice.

It is part of the national Citizens Advice organisation which aims to:

  • Provide the advice people need for the problems they face.
  • Influence policymakers to improve the policies and practices that affect people’s lives.

Our service is open to anyone: it is free, independent, confidential and impartial.

Help us to continue our outreach services and maintain our current standard of service

Volunteer For Us

As a Citizen Advice volunteer you don’t need any particular qualifications or experience as we have our own comprehensive accredited training programme that will give you all the skills you need to deliver a high quality service to our clients.

You won’t be left alone after you have trained as there will always be experienced advisers and supervisors to offer regular feedback, support and assessment to enable you to work effectively in your role.

As well as training as an Adviser we also need volunteers to help with Admin or to serve on our Trustee Board.

Our volunteers benefit from their experience of working with us. Retired volunteers believe it keeps them mentally active and nine in ten unemployed volunteers say it helps them move into employment or education.

Our volunteers all come from different backgrounds and welcome new people, if you would like to join our friendly team please contact us using the link below.

Volunteering with us

Find out more about opportunities to volunteer with us










Universal Credit

Law and Courts

How YOU can help US