Universal Credit - Help to Claim

Do you need help to make a Universal Credit claim?

We can support you to make a new claim for Universal Credit from opening your account to receiving your first full payment. Our trained advisers can help you to:

  • Set-up your Universal Credit account
  • Complete your claim to-dos
  • Verify your identity
  • Make sure you’re providing the right evidence to the Jobcentre
  • Understand what Universal Credit will mean for you

If you’re not sure what help you need just get in touch and we can work out how we can support you.

If you need to make a Universal Credit claim but don’t have access to a computer we have two available to use in our reception area.

You can visit us at our office in Leiston

We offer a drop in service or you can call us on 01728 832193

Woodbridge Jobcentre

Call us on 01728 832193 to make an appointment


Freephone 0800 144 8 444

For online advice visit:

Universal Credit advice pages

Help to claim


You can talk to one of our trained advisers online. Just visit our Universal Credit page to begin a webchat.